Meet Sarah Kendall: The Visionary Behind Seamless Property Management and PropTech Solutions.

How long have you been in the real estate industry, and how did you get started?

I started as a Leasing Agent at a multifamily property in 2010, the same way most Leasing Agents do – by pure chance. While signing my lease to move back into a property I previously lived in, I asked what it takes to get into the property management industry. A few weeks later, I got a call from the Property Manager asking if I wanted to interview for a job. I’ve worked in property management ever since.

Several promotions on-site led me to a Property Manager role, and I later moved to corporate as a national Operations Trainer. During this time, I tag-teamed Yardi’s Voyager 6 to 7 transition with our IT leader. That project gave me a glimpse of how customizable software can be and how small tweaks can create significant operational improvements. Shortly after, I moved to Software Support. I worked extensively with all sides of the business to support, implement, and train on various software platforms. Later roles involved heavy interaction with emerging PropTech companies while leading all Yardi implementations, help desk support, account management, procedures, and enhancements. Consulting was a natural next step.

In your daily role, what drives you? Where do you draw inspiration to achieve your goals?</