Privacy Policy

Introduction

BC Solutions, Inc. ("BC Solutions," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at www.bcsolut.com or interact with our services.

Information We Collect

Information You Provide Directly

When you fill out a form on our website — such as a contact form, consultation request, or resource download — we may collect:

• Name
• Email address
• Phone number
• Company name
• Job title
• Any additional information you choose to include in a message or form submission

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies:

• HubSpot tracking cookies: We use HubSpot's tracking technology to understand how visitors interact with our website, including pages viewed, time spent on pages, and referring sources. HubSpot may also associate browsing activity with contact records when you submit a form.
• Google Analytics and Google Tag Manager: We use Google Analytics (via Google Tag Manager) to collect anonymized usage data such as browser type, device type, operating system, approximate geographic location, pages visited, and session duration.
• Google Ads conversion tracking: If you arrive at our website through a Google Ads advertisement, Google may place a cookie to track whether you completed an action such as submitting a form. This data helps us measure the effectiveness of our advertising.

Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies to:

• Analyze website traffic and usage patterns
• Understand which pages and content are most helpful to visitors
• Measure the performance of our marketing campaigns
• Improve the functionality and relevance of our website

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can update your cookie preferences at any time through the cookie settings link in our website footer. You can also control cookies through your browser settings — most browsers allow you to block or delete cookies, though doing so may affect your experience on our website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for information
• Provide the consulting and support services you have engaged us for
• Send relevant communications about our services, including email newsletters, if you have opted in
• Analyze website performance and improve our content and user experience
• Measure the effectiveness of our marketing and advertising efforts
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with the following categories of service providers who assist us in operating our business:

• HubSpot — Customer relationship management, website hosting, email marketing, and analytics
• Google — Website analytics, advertising measurement, and tag management

These providers process data on our behalf and are contractually obligated to protect your information and use it only for the purposes we specify.

We may also disclose your information if required by law, regulation, legal process, or governmental request.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship with you, or comply with legal obligations. You may request deletion of your personal information at any time by contacting us using the information below.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information.
• Opt-out: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in each email.

To exercise any of these rights, please contact us at the address below.

California Residents — Your CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which that information was collected, our business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Categories of Personal Information Collected: In the preceding 12 months, we have collected the following categories of personal information: identifiers (such as name, email address, and phone number), professional or employment-related information (such as company name and job title), and internet or electronic network activity information (such as browsing history on our website, interactions with our content, and information collected through cookies).

Business Purpose for Collection: We collect this information to respond to inquiries, provide our consulting services, improve our website, and measure the effectiveness of our marketing efforts, as described in more detail in the "How We Use Your Information" section above.

To submit a request to know, delete, or correct your information, please contact us at info@bcsolut.com or through our contact page. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

We will respond to verifiable consumer requests within 45 days of receipt. If we need additional time, we will notify you of the extension and the reason for it.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us: