The BC Solutions team migrated us from MRI to Voyager and trained our team to get the most from Yardi. Since implementation, they have been a valuable partner, helping us with bank reconciliations, divestments, and changes to our internal structure.
- Mike Pistilli, Managing Partner, Pistilli Management
About Pistilli Management
Pistilli Management is a family-owned real estate firm headquartered in Whitestone, Queens. The company owns and manages 23 properties across Queens, Brooklyn, and Manhattan, encompassing 1,281 residential units with a combined portfolio value of $271.5 million.
The portfolio includes a mix of elevator and walk-up apartment buildings, office properties, and both market-rate and affordable housing. With operations spanning multiple NYC boroughs and property types, Pistilli needed a technology platform that could handle the complexity of rent-stabilized leases, SCRIE/DRIE subsidies, DHCR compliance, and commercial tenancies - all under one roof.
When Pistilli decided to move from MRI to Yardi Voyager, they needed a partner who understood the unique regulatory and operational demands of New York City multifamily management.
The Challenge
Migrating a 23-property NYC portfolio from MRI to Yardi Voyager presented a multifaceted challenge that went well beyond a standard data conversion:
- Complete data extraction from MRI, including residential leases, commercial leases, tenant ledgers, security deposits, and vendor records across all 23 properties
- ETL development to convert and import MRI data into Voyager with accuracy, including charge schedules, AC charges, and subsidy configurations for affordable units
- Legal module configuration for the rent-stabilized portfolio, including petition tracking, warrant processes, and legal notice generation
- Affordable housing setup covering SCRIE/DRIE subsidies, HPD and NYCHA coding, and subsidy charge structures
- Integration with ClickPay for online rent payments, OnSite for property management, and Studebaker for check printing - all needing to work from day one
- Bank reconciliation across 66+ bank accounts that had never been reconciled in Yardi, spanning months of MRI-to-Voyager transition data
With a large team relying on the system for daily operations - from leasing agents processing move-ins to accountants cutting checks - there was no room for a prolonged, disruptive transition.
The BC Solutions Approach
BC Solutions deployed a team to manage the full migration lifecycle and then transitioned into a three-year support engagement. The work began with intensive implementation in early 2021 and evolved into platform optimization, bank reconciliation, custom reporting, and operational support through early 2024.
Data Conversion & ETL Import
Yardi Voyager Implementation
Integrations & Go-Live
Bank Reconciliation & Ongoing Support
The Results
BC Solutions delivered a complete MRI-to-Voyager migration and served as Pistilli Management's dedicated Yardi partner for three years, providing the deep expertise that a complex NYC portfolio demands:
23 Properties
Migrated from MRI to Voyager
66+ Bank Accounts
Fully reconciled post-migration
3-Year Engagement
Implementation through ongoing support
Custom Reporting
Late letters, rent rolls, petitions & more
Why It Matters
The Pistilli Management engagement demonstrates what BC Solutions delivers across a full client lifecycle - from migration through years of hands-on operational support:
NYC multifamily requires NYC multifamily expertise.
Rent stabilization, SCRIE/DRIE subsidies, DHCR renewals, HPD compliance - these aren't features you toggle on in Yardi. They require consultants who understand the regulatory landscape and can configure the system to handle the nuances of New York City housing law. BC Solutions brought that knowledge from day one.
Bank reconciliation is where migrations are won or lost.
When you switch accounting systems mid-stream, the transition period creates a reconciliation gap that only gets harder to close over time. BC Solutions tackled 66+ bank accounts, working through December 2020 beginning balances, January 2021 MRI-to-Yardi crossover transactions, and months of subsequent activity to bring Pistilli's books into alignment.
The best implementations extend well beyond go-live.
For three years after the initial migration, BC Solutions supported Pistilli with property divestments, fiscal year restructuring, new integrations, helpdesk support, and day-to-day accounting questions. The engagement adapted as the business evolved - from the initial data conversion through bank reconciliation cleanup and ultimately to automated bank rec setup and RentCafe implementation.
Integrations must work on day one.
Online rent payments via ClickPay, property management through OnSite, and check printing through Studebaker all needed to function immediately after go-live. BC Solutions coordinated with each vendor and configured the integrations so Pistilli's team could operate without interruption from the moment they switched over.
Ready to migrate your multifamily portfolio to Yardi?
Contact BC Solutions to discuss how we can deliver the implementation and ongoing support your team needs.