About Florida Value Partners
Florida Value Partners is a Miami-based commercial real estate investment firm focused on value-add opportunities in the South Florida market. The firm manages a portfolio of commercial properties with a diverse tenant mix spanning retail, office, and industrial uses.
As the portfolio grew, Florida Value Partners recognized the need for a robust property management platform that could handle complex commercial lease structures, automate tenant communications, and provide the financial reporting capabilities required by their investors.
The Challenge
Florida Value Partners needed a full-lifecycle Yardi Voyager Commercial implementation that would support their growing portfolio. The implementation needed to address several key requirements:
- Complex lease structures - 109 commercial leases with varying terms, escalations, and recovery provisions
- Tenant portal integration - CommercialCafe implementation to provide tenants with self-service access to statements, payments, and maintenance requests
- CAM reconciliation - Proper configuration of common area maintenance recovery across multiple properties
- Investor reporting - Financial reporting capabilities that meet the requirements of institutional investors
Florida Value Partners needed a partner who could deliver a complete implementation while establishing a foundation for ongoing support as the portfolio continued to grow.
The BC Solutions Approach
BC Solutions developed a comprehensive implementation plan that addressed Florida Value Partners' immediate needs while building a platform for future growth.
Discovery & Configuration
Detailed analysis of existing lease documents, chart of accounts requirements, and operational workflows. Configuration of Voyager Commercial to match Florida Value Partners' specific business processes and reporting needs.
Data Migration & Lease Setup
Migration of property data, tenant information, and lease records for all 109 commercial leases. Configuration of charge schedules, escalations, and recovery provisions for each lease.
CommercialCafe Configuration
Implementation of the CommercialCafe tenant portal, including tenant onboarding workflows, payment processing setup, and maintenance request configuration.
Training & Go-Live
Comprehensive training for Florida Value Partners staff on Voyager Commercial operations, reporting, and CommercialCafe administration. Dedicated go-live support to ensure smooth transition.
The Results
BC Solutions delivered a successful Yardi Voyager Commercial implementation that positioned Florida Value Partners for continued growth:
Full Go-Live
Complete implementation across all properties and leases
Tenant Portal
CommercialCafe live with self-service access for all tenants
CAM Ready
Recovery configurations in place for year-end reconciliation
Ongoing Support
Continued partnership for questions and enhancements
Why It Matters
The Florida Value Partners implementation demonstrates BC Solutions' ability to deliver complete, production-ready Voyager implementations that include modern tenant-facing features:
End-to-end implementation.
From initial discovery through go-live and ongoing support, BC Solutions managed every aspect of the implementation. Florida Value Partners received a fully operational platform, not a partially configured system that required additional work.
Modern tenant experience.
The CommercialCafe tenant portal gives Florida Value Partners' tenants the self-service capabilities they expect: online payments, statement access, and maintenance request submission. This reduces administrative burden while improving tenant satisfaction.
Foundation for growth.
The implementation was designed with growth in mind. As Florida Value Partners adds properties to their portfolio, the Voyager platform is ready to scale with standardized configurations and proven workflows.
Ongoing partnership.
The relationship didn't end at go-live. BC Solutions continues to support Florida Value Partners with questions, training, and enhancements as their needs evolve.
Ready to implement Yardi Voyager for your portfolio?
Contact BC Solutions to discuss how we can help with your commercial implementation.