Your Helpdesk Reimagined
Find Out What Concierge Level Support Really Feels Like
The Benefits of Club Membership
Your membership secures 120 units of helpdesk service - but also so much more
Report Library
Access to the BC Solutions library of custom reports. It can cost thousands to get a custom report created. Access to our library can save you time and money.
Service Level
Service through a ticketing system with various levels of available service, from our diverse consulting team.
Data Analysis
This is a data-intensive industry! Keeping it all up-to-date can be a challenge. We will review your data regularly and provide reports and insight into data-cleansing issues.
Peace of Mind
Knowing your issues will be resolved within a consistent and reasonable spending level... that is peace of mind.
How Does The Club Work?
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Clients pay a monthly Concierge Club fee for defined support units representing a discount from our normal consulting rate
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BC Solutions Helpdesk is used to manage all tickets (Freshdesk)
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Our Club Member Service Level Agreement (SLA) and contract move you to the front of the service queue
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Support units are for helpdesk services only - and cannot be used for custom report writing or programming hours
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Easy Cancellation (60-day)